Terms and Conditions

DECLARATION BY THE PILGRIM(S) –

I/we hereby declare that I/we will abide by the rules and regulations stated below during the Pilgrimage. I/we understand clearly the terms and conditions listed below. I/we will be solely responsible for my luggage and valuables, if any. I/we will strictly follow the schedule throughout the Pilgrimage and be punctual. I/we certify that to the best of my knowledge, the information I/we provided while registering or applying is true, accurate and complete and any falsification subjects me to the offense of making a written false statement. I acknowledge that the decision to travel is mine and that I/we, therefore, assume liability for any loss or damage that may be incurred. I/we understand that in the case of any medical emergency, Pilgrimage Coordinator though may do their best possible effort, I/we shall be solely responsible for consequences and no claim shall lie against them from me or my relatives. I/we hereby understate that at all times during the Pilgrimage I/we will not do any illegal or immoral activity. I/we will not carry any inflammable item. I/we shall indemnify fellow passengers for any loss or claim owing to my conduct/ misconduct/indiscipline.

I/We shall have no liability for any delay or cancellation due to circumstances beyond our control. The following shall be considered to be such circumstances:- War or threat of war, accidents causing delays, exceptional weather conditions, fire and/or damage at a station, compliance with requests to the police, customs (or) other government officials and security services, deaths and accident, vandalism and terrorism, unforeseen traffic delays, strike/industrial action, riot or local disturbance or unrest problems caused by other participants, and other circumstances affecting passenger safety. Goldenavatar Ventures Private Limited, ISKCON PILGRIMAGES is not responsible for personal injury or loss of life owing to any reason during the Pilgrimage. In any eventuality, the program coordinator will intimate the person given in the application as family member/concerned person by fast mode of communication such as SMS/Call/Whatsapp to their contact number. The relative/concerned person may call back and obtain more information. Terms include any oral/written communication given from time to time. Any dispute or legal proceedings shall be resolved amicably by arbitration under Arbitration Act, 1940 and issues unresolved post arbitration will be subject to jurisdiction of courts in Bangalore only.

I/WE UNDERSTAND, I/WE WILL TAKE APPROPRIATE TRAVEL INSURANCE FOR OURSELVES (PARTICIPANTS) & OUR VALUABLES.

RULES & REGULATIONS OF Goldenavatar Ventures Private Limited, ISKCON PILGRIMAGES –

Goldenavatar Ventures Private Limited, ISKCON Pilgrimage Tours are being conducted purely for strengthening and enlivening our spiritual consciousness and to progress in devotional service. All participants are expected to maintain devotional consciousness and not just sight-seeing. All are requested not to preach about your own beliefs/religion/rituals/spirituality which is contrary to the essence of the Vedic Literatures. Such discussions/clarifications are allowed at the end of the lectures/discourses during the Pilgrimage.

We do not serve Non-Veg/Egg. We serve Sattvik food (without onion or garlic) / Krishna Prasadam only. We do not serve Tea/Coffee. Participants have freedom to purchase.

During the entire Pilgrimage every pilgrim is expected to follow – No meat eating including fish/egg, No intoxication including ALCOHOL/SMOKING, No illicit sex and No gambling.

Dress code – Indian Traditional Dress - Men (Kurta-Pajama/Dhoti/Pant-Shirt Formals are also ok), Women (Saree, Chudidhar-Dupatta-Salwar). Avoid skirts, minis, shorts & other fancy dresses. Remember - dress has an effect on consciousness.

The pilgrimage tour gives opportunity for people to be together and spend time together for considerable time. However, do not get into developing mundane love relations/illicit relations/make or propose business with Fellow Pilgrims...Failing which, the tour manager reserves the right to cancel the pilgrimage of the pilgrim without any refund of amount.

Lectures and discourses will be in English & summary in Kannada.

Pilgrims/Senior citizens who require special requirements like dolis/autos/coolies during the journey should bear the extra expenses for the same during the time of journey.

Goldenavatar Ventures Private Limited, ISKCON Pilgrimage Department does not undertake any responsibility, if the places of visit, which is mentioned in the itinerary is not covered due to any reason.

Any person with co-morbid conditions OR aged more than 65 years should be ideally accompanied by a guardian or family member. OR opt for Helper facilty offered by us at an extra cost.

Pilgrims are requested to carry atleast 1 original Govt. photo ID card during journey.

Special Entrance/Puja/Darshan ticket and other charges other than that mentioned in itinerary, are to be payable by the pilgrim, at the places of visit wherever applicable.

PAYMENTS & BOOKINGS –

Payments can be made by Cheque/DD/Bank Transfer/Cash Deposit/NEFT/RTGS to –

For Domestic Pilgrimages –

  • Bank Account Name - “SRI KRISHNA BALARAMA SEVA TRUST”
  • Account number – “6548014578”
  • IFSC code – KKBK0000418
  • Branch – KOTAK BANK, ITPL Bangalore

For International Pilgrimages / Pilgrimages outside India –

  • Bank Account Name - “GOLDENAVATAR VENTURES PRIVATE LIMITED”
  • Account number – “917020076370178”
  • IFSC code – UTIB0000559
  • Branch – Rajajinagar, Bangalore

Discounts – For Life Patrons- (with valid Membership ID and for Dependant Members only) - Rs.2500 for International Pilgrimages, Rs.1000 for Long Pilgrimages and Rs.500 for Short Pilgrimages. This can be claimed at the time of Registration/Payment only.

Children – aged 2-12years – can claim 50% discount with separate seat in bus; & no extra mattress in rooms; However, flight charges will be as per airlines.

You can Pre-Book Front or Middle seats during the bus journey/local travel at First come First Serve Basis at Rs.500/person for Short Pilgrimages, Rs.1000/person for Long Pilgrimages, Rs.2500 for International Pilgrimages.

For Train or Flight tickets – standard rules of Indian Railways / IRCTC / Selected or Booked Flight Company Rules will apply.

Balance amount should be paid 15 days prior to commencement of the tour or else, Goldenavatar Ventures Private Limited, ISKCON PILGRIMAGES reserves the right to cancel the entire booking without any consent and no refund will be made.

Pilgrimage Fares are subject to change with or without notice depending on the Central -State Govt. Budget effects. Rates prevailing on the date of departure will apply. Right of allotment of seats reserved. Goldenavatar Ventures Private Limited, ISKCON Pilgrimage department reserves unconditional rights to refuse bookings or terminate passengers on tour in the event of unreasonable behavior at any time.

Pilgrimage will be confirmed subject to availability of minimum no. of passengers. In case the numbers of passengers are less than required capacity, tour may be merged, postponed or conducted by mini bus taxi whichever has been arranged. Pilgrimage timings and itinerary are subject to change. Consequently, it may be revised at any time during the tour, with or without notice depending upon the exigencies of occasion. We will inform you these amendments prior to the start of the tour or on tour. No grievances regarding any itinerary/ service change which we are constrained to make will be entertained from the tour participants during or after the tour.

Accommodation

We book standard & decent rooms with twin sharing / maximum of three sharing basis. Single room occupancy booking will be at extra cost. We may book dormitories at some remote places OR places where it suites the Pilgrimage route plan or if no other option is available with our efforts. In case you require an extra room for your convenience the same may be arranged at an actual extra cost. Pilgrims, who arrive early OR depart late at the accommodation destination by their own travel arrangements, have to pay extra charges for the days they need the guest house, food,travel, etc. Handpicked good tourist hotels all offering private bath are specifically chosen keeping in mind the comforts of the tourist. In some rare cases or remote places, the hotels/accommodation may not have all amenities like hot water, extra beds, etc. Participants have to adjust with the accommodation and not demand the tour manager for better accommodation. Families requesting for a Three/Four bedded rooms will be given depending on the availability in that hotel otherwise they will be provided with extra rollaway bed, which you need to be prepared for having less space in your room.

CANCELLATION & REFUND POLICY –

If due to any circumstances or personal reasons you have to cancel your Pilgrimage tour, the cancellation request must be sent to us in writing, duly signed by the individual seeking cancellation to – GOLDENAVATAR VENTURES PRIVATE LIMITED, ISKCON PILGRIMAGES office, ISKCON Temple, Bangalore or email to us at iskcon.pilgrimages@iskconbangalore.org

The following cancellation charges shall be payable by the pilgrim on cancellation of the pilgrimage:

  • 0-2 days before Pilgrimage Tour Date – 100% of the total cost of pilgrimage (No Refund)
  • 2-7 days before Pilgrimage Tour Date – 90% of the total cost of pilgrimage (10% Refund)
  • 7-15 days before Pilgrimage Tour Date – 50% of the total cost of pilgrimage (50% Refund)
  • 15-30 days before Pilgrimage Tour Date – 25% of the total cost of pilgrimage (75% Refund)
  • >30 days before Pilgrimage Tour Date - 20% of the total cost of pilgrimage (80% Refund)

If the passengers discontinue journey while on tour should be given by writing, unused portion of the tour amount will not be refunded. If the pilgrimage is cancelled solely by us (without any external reasons like natural disaster, government orders, weather and climatic changes, War or threat of war, accidents causing delays, exceptional weather conditions, fire and/or damage at a station, compliance with requests to the police, customs (or) other government officials and security services, deaths and accident, vandalism and terrorism, unforeseen traffic delays, strike/industrial action, riot or local disturbance or unrest problems caused by other participants, and other circumstances affecting passenger safety. etc) then, amount paid by Pilgrims/Participants will be fully refunded by A/c payee Cheque / Bank Transfer…. but no compensation is payable for consequential loss suffered. You may receive the amount only after 30 days of Cancellation. No refunds will be made for non-working of A/C units of the coaches/rooms while on tour.

TOUR EXTENSION POLICY –

If due to any reason, the tour is extended, all pilgrims have to pay extra of Rs.3000/day (excluding flight reschedule charges) which has to be paid during the tour, failing which, Goldenavatar Ventures Private Limited, ISKCON PILGRIMAGES reserves the right to cancel the participation of such pilgrims, without any refund and further travel arrangements. Extension of the tour is right of Management.

Goldenavatar Ventures Private Limited, ISKCON Pilgrimages, does not accept any responsibility for delay or change, missed connection, political disturbance, strike, war, natural calamities, injury, death, sickness, accident, theft, consequential loss or expenses borne by the passengers. Goldenavatar Ventures Private Limited, ISKCON Pilgrimages, on behalf of its management, employees, agents and representatives notify, that no liability will be attached for the loss of person or property caused or damaged, or suffered by the customer on account of deficiency in service rendered or to be rendered by the consent contractors or suppliers of such services including carriers and arranged hotels. Pilgrimage will be confirmed subject to minimum of breakeven, depending to the capacity of the vehicle; otherwise we hold the right to cancel the tour. Cancellation will be informed, before the actual departure. Goldenavatar Ventures Private Limited, ISKCON Pilgrimages, does not undertake any responsibility for non-reimbursement of LFC/LTC Claims.

We advise you to book your flight tickets only after confirmation of our tour.